NDIS Disability Support Services in Docklands

Including Supported Independent Living (SIL)
Call 1800 844 995

Your Local NDIS Support Service in Docklands

Caring Hearts in Docklands delivers exceptional NDIS support services, focusing on cultural sensitivity and inclusion. We provide a variety of one-on-one support options, helping you achieve a self-reliant and joyful life in your local community. Our services cover daily living assistance, personal care, and support for community and workplace involvement. Our team, based right here in Docklands, are more than just support workers; they are part of the fabric of the community. They guide our clients in fully embracing the Docklands lifestyle, from its vibrant community centres to engaging local events, fostering a deeper connection and sense of belonging within the community.

Our NDIS disability support services include:

Looking For NDIS Accommodation in Docklands?

Caring Hearts offers modern, comfortable short-term (STA), medium-term (MTA) and emergency respite disability accommodation in Docklands and surrounds, with 24/7 Supported Independent Living (SIL) from our friendly local team.
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NDIS Supported Independent Living in Docklands

Enjoy peace of mind with 24/7 support

The Benefits of Our Supported Independent Living Services:

1. Selecting Your Ideal Docklands Abode: Our mission is to help you find a shared living space in Docklands that resonates with your lifestyle and preferences. Whether you prefer a dynamic, social atmosphere or a more tranquil, intimate setting, we're committed to finding a place where you feel completely at home.

2. Encouraging Self-Sufficiency and Confidence: In Docklands, our dedicated team focuses on nurturing your abilities to live independently. We assist with everyday tasks and decision-making, from handling finances to managing household chores, ensuring you gain the confidence and skills needed for self-reliant living.

3. Integrating into the Docklands Community: We understand the importance of social connections and community engagement. Our services in Docklands are designed to help you forge lasting relationships and take part in enjoyable activities, ranging from community gatherings to exploring the unique aspects of this vibrant inner Melbourne suburb.

4. Bespoke Support Tailored to Your Needs: At Docklands, our approach is to provide support that’s tailored to your individual needs, available 24/7. Our team of compassionate and trained staff is always on hand to offer assistance, ensuring you have the necessary support at all times.

5. Pursuing Your Goals and Dreams: We are firm believers in the potential of every individual. Our services in Docklands aim to assist you in identifying and reaching your personal goals, whether they are related to career, hobbies, or living a more autonomous life. We're here to guide and support you at each step.

6. Reliable 24/7 Support for Reassurance: The move towards independent living is an exciting journey, and we’re here to make it as smooth as possible in Docklands. Our team provides constant support, offering help with a range of tasks and ensuring you feel secure and comfortable in your new environment.

Typical Services Provided by Our SIL Support Workers in Docklands:
  • Personal assistance: grooming, dressing, medication supervision
  • Household upkeep: cleaning, laundry, food prep
  • Transport solutions: medical appointments, shopping trips, errands
  • Social and recreational involvement: attending local Docklands events, pursuing hobbies, group outings
  • Help with communication and administrative tasks: managing paperwork, emails, forms
  • Financial guidance: budget planning, banking assistance, bill payments
  • Health and wellness monitoring
  • Skills development: culinary skills, household maintenance, personal care habits

With the support of Caring Hearts in Docklands, you can fully enjoy the independence of your own home, backed by personalised assistance tailored to your needs. Get in touch to find out how we can make your life in Docklands enriching and fulfilling.

Embrace freedom with Caring Hearts Supported Independent Living

We help you choose your perfect home and provide 24/7 support for ultimate peace of mind. Call our friendly Advisors to discuss your SIL needs on 1800 844 995.
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Welcome to Docklands, Your Connected Community with Caring Hearts!

Caring Hearts is thrilled to offer its NDIS supports right here in the vibrant Docklands, a dynamic part of Melbourne, just north of the CBD and managed by the City of Melbourne. We understand the importance of living a connected life, and our local support workers, who live amongst you in Docklands, are passionate about helping you make the most of everything this incredible suburb has to offer. Whether you're seeking recreation, community, or essential services, Docklands boasts a wealth of accessible amenities waiting to be explored. So, let's dive in!

Accessible Local Amenities:

  • Harbour Town Melbourne: This waterfront shopping outlet features over 130 stores, many with wide aisles and accessible fitting rooms. The accessible entrance is located on Harbour Esplanade, with designated parking nearby.
  • NewQuay: Docklands' premier shopping and dining destination offers a range of accessible shops and restaurants. Look for the accessible entrances on NewQuay Promenade and Waterfront Way.

  • Melbourne Docklands Primary School: Located on Harbour Esplanade, this inclusive school features ramps, lifts, and accessible toilets throughout.
  • Victoria University Australia City Campus: Docklands is home to one of Victoria University's accessible campuses, offering accessible classrooms, lecture halls, and student support services.

Parks and Gardens:
  • Waterfront City Square: This expansive park on Bourke Street Wharf boasts paved pathways, accessible public art installations, and stunning water views. Relax under the shade of a native tree or enjoy a picnic on the lawn.
  • Victoria Harbour Promenade: Take a scenic stroll along this accessible riverside path, offering breathtaking cityscapes and a variety of cafes and restaurants with accessible outdoor seating.

Community Services and Facilities:
  • Docklands Community Centre: Located on Collins Street, this vibrant hub offers a range of accessible programs and services for people of all abilities, including disability support groups, arts and crafts sessions, and social events.
  • City of Melbourne Docklands Customer Service Centre: Find assistance with council services, permits, and information at this accessible center on Bourke Street Wharf.

  • Melbourne City Library Docklands: This modern library on Collins Street boasts a diverse collection of resources, accessible computers, and a welcoming atmosphere. The library also offers regular events and programs for people with disabilities.

Sports Facilities:
  • Melbourne Docklands Sports Precinct: This state-of-the-art facility houses the accessible Etihad Stadium, as well as aquatic centers, gyms, and sporting fields, many with dedicated accessible changing rooms and equipment.
  • Waterfront City Running Track: Lace up your sneakers and hit the 3.8km accessible running track along the waterfront, offering stunning city views and a variety of terrain.

Hospitals and Medical Centres:
  • Royal Melbourne Hospital: This world-renowned hospital on Nicholson Street offers comprehensive medical services and accessible facilities, including dedicated disability parking and wheelchair-friendly entrances.
  • Docklands Medical Centre: Conveniently located on Collins Street, this accessible medical center provides a range of GP and specialist services.

Local Council Office:
  • City of Melbourne Docklands Customer Service Centre: As mentioned earlier, this accessible center on Bourke Street Wharf is your one-stop shop for council services, permits, and information.


At Caring Hearts, we believe everyone deserves to feel connected and included in their community. With our local support workers by your side and Docklands' wealth of accessible amenities at your fingertips, you can explore, engage, and thrive in this vibrant riverside suburb. Remember, community inclusion is a journey, not a destination, and Caring Hearts is here to walk it with you, every step of the way. So, let's make Docklands your oyster!
Other Areas We Serve

Call us on 1800 844 995

Speak to one of our friendly Advisors about your disability support needs. Our team is ready to support you in your local area.
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Additional Resources

Further information on accessible facilities and transport can be found on the following websites: