Short term accommodation and assistance (respite)

What is Short Term Accommodation?

Short-Term Accommodation is intended to give both you and your support group a well deserved break. It is funding enclosed by NDIS for support and accommodation away from your traditional home, for up to 14 days at time. It’s every so often accessible when your customary carers aren’t available, or to allocate you the opportunity to try new surroundings and activities.

STA comprises all expenses in a 24 hour period including support with daily personal movements, accommodation, food and other activities. At Caring Hearts, we intend to make our short stay accommodation service as much of a home away from home place.

It’s as effortless as 1, 2, 3.

Short Term Accommodation and Assistance (STAA) replaces what used to be called respite for people with a disability. Short Term Accommodation, including respite, is support for when you need to live out of home for a short period. Short Term Accommodation funding can be used for respite to support you and your carers. This gives your carers a short break from their caring role.

Sometimes a short stay away from home:

  • Gives you the chance to try new this.
  • Can be a place to make new friends or develop new skills.
  • May help to maintain your current living situation by giving your informal supports a break.

Short Term Accommodation And Assistance At Caring Hearts

We provide respite care for NDIS participants as per the requirements of these individuals and their families. Our short-term accommodation services are a home away from home for people with a disability. We give carer a break looking after their loved once with safe and quality supports to cater to their dynamic needs.

Our Short-term accommodation and assistance (respite Care) provides Participants a proper care, support, and comfort. We keep in concern the fact that every client and their families come to us with customized needs, and we are committed to providing them to meet their expectations and achieve utter satisfaction.

STA Include

Short Term Accommodation may suit your needs if your usual support network
is not available for a short period.
Short Term Accommodation includes:

  • Personal care
  • Accommodation
  • Food
  • Activities you and the provider agree to.


• St Albans  • Sunshine West  • Braybrook  • Caroline Springs  • Werribee  • West Footscray  • Preston


What Activities will I be offered at Respite Care?

Throughout your brief stay with us, you will get the opportunity to come out of your regular lifestyle and meet new people in your community. Participate in significant activities like eating out, enchanting a movie together, playing your most preferred game, visiting a local attraction or experiencing the sea and sand at the beach. Whatever is your age or interests, there are different types of activities for you to enjoy, become independent, and have a fulfilled life.

All our properties are close to local beaches, parks, events and attractions. Caring Hearts support staff encourage, support and assist people with their daily routines, whilst maintaining and enhancing the skills and abilities already developed. We have a committed and experienced respite team that provides a quality, responsive, and flexible service to meet the needs of each person. Usually NDIA funds up to 28 days of Short Term Accommodation per year. You can use your Short Term Accommodation funding flexibly. For example, you might want to use it in a block of up to 14 days at a time or for one weekend a month.

How Long does Short Stays Provide Accommodation?

Varying on your short-term accommodation requirements, you can choose to stay for few hours, a day, and until few weeks as required. We will cooperate with you and your primary carer to carve out the best respite care service at the right time. We provide respite services in varied locations and which one is desirable for you will depend on your precise needs.

Customized for you

Our team of highly qualified staff take pride in customizing Short Term Accommodation to suit the individual – each stay is personal and designed to make you feel right at home. Whether it be dining out, visiting a market or seeing the local wildlife – we are committed to providing experiences that enrich, engage and support your journey.

High-End Support

When you’re away from home and your usual carers aren’t with you, you want to know you’re in safe and sound environment. For this reason all our support workers are police checked, have blue cards, are fully insured and experienced. In fact, most of our support workers have been working with us for many years because they provide exceptional service and care. Whilst we have our extraordinary team of support workers available, we are also more than happy to organize a stay for you to unite with family, friends, or your own support worker to escort you and feel the holiday as well.

Our Aim

We aim to provide the Differently able people with a home away from home where they can feel, sheltered, loved and acknowledged.

• We also aim to provide their family members or individual carers with some time for their own restoration and other social participations.

What support will Caring hearts Provide me? All our Short-term Accommodation are hospitable and well- equipped for people with disability. Our staff will also ensure your support needs are met.

We offer:

▪ A short stay in a property with other people or on your own.

▪ Supplementary support in your home. You can stay for the day, overnight, a weekend, a holiday or longer.

You will meet new people in our accommodation, help you for personal care, meal planning and cooking, medication administration, recreational activities.