It’s round-the-clock care for NDIS participants, including personal care, medical help, skill training, and emergency assistance. Available day and night across Melbourne.
NDIS participants with complex needs—medical, psychosocial, or behavioural—may qualify. Eligibility is determined through an NDIS plan assessment.
Eligibility for our 24-Hour Complex Support Services is determined through an NDIS assessment. If you have complex medical, behavioural or psychosocial needs that require continuous support, you may qualify for our services.
Your safety isn't just a priority—it's a commitment we take seriously. Our team of qualified professionals is not only trained in emergency response but also in proactive monitoring to prevent incidents before they happen. Our team of trained NDIS disability support workers is always on standby, equipped with the necessary resources to handle emergencies and provide medical and behavioural support, ensuring you can rest easy at night.
Absolutely! At Caring Hearts, we believe in flexibility and choice, and that includes the time of day or night when we deliver our NDIS support services. We work closely with you to tailor our services to meet your unique needs, ensuring alignment with your NDIS plan. We tailor every support package to your schedule, health needs, and NDIS goals. You choose the times, and we deliver.
We provide immediate 24-hour response, including first aid and hospital coordination, so you’re never left alone in a crisis. Our team acts swiftly to provide immediate 24-hour medical assistance, including coordination with healthcare professionals, ensuring you receive the care you need without delay—no matter where you are in the Greater Melbourne area.
Starting your journey to round-the-clock support is easier than you might think. When you contact Caring Hearts for a free consultation, we dive deep into understanding your unique needs and lifestyle. This allows us to craft a personalised support plan that aligns seamlessly with your NDIS goals. You'll get a clear roadmap of how our 24/7 services can enrich your life, from emergency support to daily living assistance and skill development.