Comprehensive 24/7 Care for NDIS Participants: Your Trusted Partner in Round-the-Clock Support
Managing a disability requires more than just daytime assistance.
That's why Caring Hearts offers 24 Hour Support Services, specifically designed for NDIS participants. Whether it's emergency medical care, daily living assistance, or skill development, our around-the-clock services are tailored to meet your unique needs and improve your quality of life.
How Our 24/7 Support Services Benefit You







How Our 24/7 Managed Disability Services Melbourne Support You
- Daily Living Support– Help with cleanliness, grooming, dressing, cooking, and other personal care tasks is provided at all times.
- Healthcare Management– Medication management, health tracking, and other healthcare activities. Collaboration with other practitioners and healthcare tasks.
- Mobility Assistance– Facilitation of safe movement to and around community settings during daytime and nighttime hours.
- Life Skills Training – Assistance with daily tasks including cooking, budgeting, and communication is offered on a flexible basis.
- Emergency Response– Medical emergencies, hospital discharges, and other unforeseen needs are addressed on time.
- Social & Community Participation– Social activity, hobbies, and other interest engagements are offered after hours.
Why Choose Caring Hearts for 24 Hour NDIS Support?
- Skilled Support Staff: Experts in high-level disability needs, such as behavioural support and chronic conditions.
- Multilingual & Culturally Comprehending Care: We offer matching support workers by cultural awareness and language.
- Emergency Ready: Our personnel are first aid trained and ready to immediately arrange hospital access.
- Daily Wellbeing Priority: Emotional and mental wellbeing is our number one priority per shift, day and night.
- Personalised NDIS Plans: You choose the time. We work around your schedule.
Frequently Asked Questions
What is 24-hour disability support service in Melbourne?
+It’s round-the-clock care for NDIS participants, including personal care, medical help, skill training, and emergency assistance. Available day and night across Melbourne.
Who can access 24/7 NDIS support services from Caring Hearts?
+NDIS participants with complex needs—medical, psychosocial, or behavioural—may qualify. Eligibility is determined through an NDIS plan assessment.
What makes your 24-hour support services unique for NDIS participants?
+Eligibility for our 24-Hour Complex Support Services is determined through an NDIS assessment. If you have complex medical, behavioural or psychosocial needs that require continuous support, you may qualify for our services.
How do you ensure safety during nighttime hours?
+Your safety isn't just a priority—it's a commitment we take seriously. Our team of qualified professionals is not only trained in emergency response but also in proactive monitoring to prevent incidents before they happen. Our team of trained NDIS disability support workers is always on standby, equipped with the necessary resources to handle emergencies and provide medical and behavioural support, ensuring you can rest easy at night.
Can I customise my 24/7 support package?
+Absolutely! At Caring Hearts, we believe in flexibility and choice, and that includes the time of day or night when we deliver our NDIS support services. We work closely with you to tailor our services to meet your unique needs, ensuring alignment with your NDIS plan. We tailor every support package to your schedule, health needs, and NDIS goals. You choose the times, and we deliver.
What happens during a medical emergency?
+We provide immediate 24-hour response, including first aid and hospital coordination, so you’re never left alone in a crisis. Our team acts swiftly to provide immediate 24-hour medical assistance, including coordination with healthcare professionals, ensuring you receive the care you need without delay—no matter where you are in the Greater Melbourne area.
How do I get started with your 24-hour NDIS support services?
+Starting your journey to round-the-clock support is easier than you might think. When you contact Caring Hearts for a free consultation, we dive deep into understanding your unique needs and lifestyle. This allows us to craft a personalised support plan that aligns seamlessly with your NDIS goals. You'll get a clear roadmap of how our 24/7 services can enrich your life, from emergency support to daily living assistance and skill development.
Ready for uninterrupted, 24/7 NDIS support services in Melbourne?
To learn more or to receive immediate emergency response from Caring Hearts, call us at 1800 844 995 or email us at info@caringhearts.com.au.