Supported Independent Living Adelaidebuilt around the week

In most cases, yes. Your SIL funding pays for support, and your tenancy is a separate arrangement — so changing who delivers your support does not automatically mean leaving your home. Where the provider also owns or head-leases the property the picture is more complex, which is exactly why it is worth checking before signing anything. We're happy to review an existing agreement with you at no cost.

You choose. We arrange meetings and, where practical, a trial stay before anyone commits. Compatibility is assessed on daily rhythm, noise tolerance, communication style and shared interests — not simply on matching support levels. A poor household match is the most common reason SIL arrangements break down, and it is almost always avoidable.

We increase support first and resolve the funding afterwards. If a hospital admission, deterioration or crisis changes what you need, the roster is adjusted immediately and we prepare the functional evidence for an unscheduled plan review. Nobody is left short of support while paperwork catches up.

No. The lower needs band funds regular assistance and supervision without continuous staffing. Many participants in Adelaide have a worker present for mornings, evenings and meal times only. If you need help at fixed points rather than continuously, that is still SIL — and it usually costs the plan considerably less than families expect.

Yes, and these transitions are prioritised. We coordinate directly with discharge planners, occupational therapists and hospital social workers so the home is prepared, equipment is in place and workers are rostered for the day you are discharged rather than the week after.

As a registered NDIS provider we operate under the NDIS Practice Standards and the Code of Conduct, with mandatory incident reporting to the NDIS Quality and Safeguards Commission. Every household has a named coordinator, a documented complaints pathway, and the right to escalate directly to the Commission at any time — a right we explain at intake rather than bury in an agreement.

Yes. We work to your Positive Behaviour Support Plan, use de-escalation rather than restriction wherever possible, and report consistently to your behaviour support practitioner. Any regulated restrictive practice is used strictly under an authorised plan and reported as required. Workers supporting participants with complex needs receive specific training before their first shift, not after it.