NDIS Registered Providers 2027: What Is Changing and What To Do

Will all NDIS providers have to be registered in 2027?

No, not all. The government plans to expand mandatory registration from 1 July 2027 to providers who deliver higher-risk supports, with all providers in scope registered by December 2030. The list of higher-risk supports has not been finalised.

The government has pointed to personal care, daily living supports and supports in closed settings as examples of higher-risk supports. Treat these as a guide, not a final list. Some businesses, such as general retailers, are not expected to need to enrol with the NDIA under the new provider enrolment system, which also starts from 1 July 2027.

What has already changed in 2026?

From 1 July 2026, SIL providers and NDIS digital platform providers must be registered. Providers already delivering SIL without registration had to apply between 1 July and 1 October 2026 to keep delivering while the NDIS Commission assessed their application.

New SIL providers must be registered before they start. The SIL rules do not cover arrangements where a participant chooses, employs and rosters their own workers, and they do not cover support coordinators. Providers already registered for SIL are moved to the new SIL registration class and the SIL Practice Standards.

Do I have to change provider because of the 2027 changes?

Nothing has been finalised that would make you change provider in 2027. Providers in scope will have time to work out whether the change applies to them, and the NDIS Commission says it will give them more information before they must register.

The best step now is to ask your provider about its plans. The questions below will help.

Does it apply if I self-manage or use a plan manager?

The scope for 2027 is still being worked out. In the first phase, arrangements where participants choose, employ and roster their own workers were left out of the SIL rules, but some families see that as possibly temporary.

The Minister has said the government will consult before the 2027 deadline and is working towards a tiered approach. Advocacy groups and National Disability Services have said a risk-based model matters for small providers and for choice in regional areas. Watch the NDIS Commission and NDIA websites for the final scope.

What should I ask my provider about registration?

Ask whether they are registered today, which registration groups they hold, and what they plan to do before 2027.

• Are you registered with the NDIS Commission today?
• Which registration groups do you hold, and do they cover my supports?
• If you are not registered, do you plan to apply, and when?
• Will my service or price change because of registration?
• What happens to my supports if you stop delivering them?
• How can I give feedback or make a complaint?

Will registration make NDIS supports cost more?

That is not known yet. Industry has estimated that registration can cost providers from a few thousand dollars to $15,000 or more, but no final price change has been announced.

The government has said it is consulting on different pricing for unregistered providers. Ask any provider for a written list of all fees before you sign a service agreement.

What is the difference between registered and unregistered providers?

Registered providers are approved by the NDIS Quality and Safeguards Commission, meet the NDIS Practice Standards and are audited. Unregistered providers are not registered, but all NDIS providers, registered or not, must follow the NDIS Code of Conduct.

The NDIA explains the difference on its page, what is a provider.

When must I use a registered provider?

If your plan is NDIA-managed, you must use a registered provider. If your plan is plan-managed or self-managed you can use registered or unregistered providers, except for supports that need registration, such as specialist disability accommodation, supported independent living and specialist behaviour support.

Not sure how your plan is managed? Check your plan, or ask your support coordinator or plan manager. If you are unsure whether a support requires registration, ask the NDIA on 1800 800 110.

Are unregistered providers lower quality?

Not necessarily. Registration adds checks and audits, but it is not a guarantee of quality, and many unregistered providers are small local businesses that do good work.

What matters is that you ask the same questions of every provider: who will support me, how are they trained and screened, what does it cost, and what happens if something goes wrong.

How do I make a complaint about a provider?

Talk to the provider first. If that does not fix it, you can make a complaint about a registered or unregistered provider, or a worker, to the NDIS Quality and Safeguards Commission.

Keep a note of dates, names and what happened. A support coordinator, family member or advocate can help you write it down.

How do I check that a provider is registered?

Search the provider's name or ABN on the NDIS Commission's provider register, then check the status and the registration groups listed match the supports you need.

1. Check how your plan is managed.
2. Search the NDIS Commission provider register. Look at the status, and make sure the provider is approved and not suspended or revoked.
3. Check the registration groups cover your supports, for example SIL or behaviour support.
4. Try the NDIS provider finder to see registered providers near you.
5. Meet two or three providers. You do not have to choose the first one.
6. Read the service agreement before you sign, including prices, notice periods and how to complain.

What should I check before I sign a service agreement?

Use this list so there are no surprises.

• The provider is registered for the supports I need, or I understand why they are unregistered
• I have a written price list and know what extra charges may apply
• I know who my support workers will be and how I can request a change
• I know how to give feedback and how to complain
• I know what notice is needed to end the agreement
• I have asked what happens if the provider's registration changes

What are the key registration dates?

Registration for SIL and platform providers began on 1 July 2026, expanded registration is planned to begin on 1 July 2027, and all providers in scope are to be registered by December 2030.

These dates come from the government timeline and the NDIS Commission. They may change, and the final list of higher-risk supports is still to come. Check the NDIS Commission website for updates.