24-Hour Complex Support
in Dandenong
Round-the-clock high-intensity NDIS support including active overnight care, behaviour support, and medical management across south-east Melbourne.
Support designed for
the most complex needs
All workers hold current NDIS Worker Screening and high-intensity certifications.
We specialise in providing robust, around-the-clock care for participants who require constant supervision, medical assistance, and behavioural support. Our Dandenong team is trained to handle the most demanding NDIS plans with absolute dignity and professionalism.
"Our mission is to provide seamless, gap-free care so participants and their families can feel completely secure every hour of the day."
High-Intensity
NDIS Services
Delivered safely and compassionately by specially trained support teams across the south-east.
24/7 Care
Active Overnight & 24hr Care
Continuous support for participants needing assistance throughout the night and day, ensuring complete safety.
Transition
Hospital Discharge Program
A safe, coordinated transition from the hospital back to home or supported accommodation environments.
Clinical
Complex Health Support
High-intensity daily activities managed by support workers trained specifically for complex medical needs.
Full transparency —
every shift, every day
Families, support coordinators, and clinical teams need to trust that complex support is delivered perfectly. Our reporting standards reflect our unwavering commitment to accountability.
Digital Shift Notes
Detailed, time-stamped notes after every support session documenting care, medications and wellbeing.
Family Check-Ins
Agreed communication channels ensuring families are constantly updated on progress and changes.
Incident Management
All incidents are strictly documented, reported, and reviewed within NDIS compliance timeframes.
Serving Dandenong
& South-East Melbourne
Our core service area, allowing for rapid response times and close community integration.
Providing 24/7 in-home support and seamless hospital discharge coordination.
Culturally diverse support teams available to handle high-intensity needs.
Extending our specialized medical and behavioural support programs into the outer south-east.
Ready to arrange
complex support?
Our Dandenong team is ready to review your NDIS plan, consult with your clinical team, and build a customized 24/7 care roster. Fast intake, absolute compliance, and zero care gaps.
Refer a participant
to our team
Caring Hearts Home Care is fully registered with the NDIS Quality and Safeguards Commission.
Secure Referral
Our intake team reviews submissions within 4 business hours.