Skip to content
24-Hour Hospital Discharge Program Perth | Complex Support | Caring Hearts
Hospital Discharge Program Perth
Registered NDIS Provider

24-Hour Hospital Discharge Program Perth

Rapid, coordinated transitions from hospital to home or supported accommodation. Complex support, overnight care, and clinical liaison across Perth and WA.

We acknowledge all hospital discharge referrals within 4 business hours in Perth.
24/7
Complex Support
4 Hrs
Response Time
100+
Safe Discharges
100%
NDIS Compliant
About The Program

Seamless transitions from hospital to home.

We work directly with hospital discharge planners, social workers, and clinical teams across Perth to ensure NDIS participants receive safe, gap-free support the moment they leave the hospital environment.

"Caring Hearts facilitated a rapid 48-hour discharge when we thought it was impossible. Their team managed the clinical handover flawlessly."

1
Rapid Response
Actioning referrals within hours.
2
Clinical Handover
Thorough nursing assessments.
Patient-First Care
Safety and comfort prioritized.
Our Services

Comprehensive Discharge Support

We deliver highly trained professionals capable of managing complex needs, ensuring stability during the critical transition phase.

Planning Discharge Coordination

Discharge Coordination

Collaborative planning with hospital teams to align support workers, equipment, and home environments prior to discharge.

Multidisciplinary Meetings
Home Environment Checks
Support 24-Hour Complex Care

24-Hour Complex Care

Continuous round-the-clock support, including active overnight care for high-needs participants requiring constant monitoring.

Active Overnight Shifts
High-Intensity Daily Living
Clinical Medication Management

Medication Management

Strict adherence to hospital discharge summaries, ensuring medication schedules are administered safely and accurately at home.

Clinical Liaison
Health Monitoring
Care Framework

Excellence in Complex Support

Our 24-hour support model is built on clinical governance. We ensure that support workers assigned to hospital discharges have specific competencies tailored to the participant's diagnosis.

1

Specialized Matching

Assigning staff experienced in post-acute care and manual handling.

2

Risk Mitigation

Implementing strategies to prevent hospital readmission.

3

Progress Tracking

Daily shift reports sent directly to support coordinators.

Clinical Capability

Who We Support

Our discharge teams are equipped to manage a wide spectrum of post-hospital needs.

Spinal & Traumatic Injuries

Complex bowel/bladder care and hoist-assisted manual handling.

Acquired Brain Injury (ABI)

Cognitive support, routine rebuilding, and behavioral management.

Psychosocial Disability

Mental health discharge, suicide prevention, and emotional regulation.

Palliative Transitions

Compassionate, dignified end-of-life care in the home environment.

Our Clinical Standard

We don't just provide general support workers; we provide highly vetted professionals overseen by clinical managers.

Registered Nurse Oversight

Complex care plans are reviewed and monitored by qualified RNs.

High-Intensity Certified

Staff trained in enteral feeding, tracheostomy care, and ventilation.

NDIS Compliant

Fully registered and compliant with NDIS Quality and Safeguards.

Clinical documentation and reporting
Transparent Communication

Clinical Liaison & Reporting

Effective hospital discharge relies on flawless communication. We bridge the gap between hospital clinicians, NDIS planners, and the home environment.

A

Discharge Summaries

We rigorously review and implement all medical directives.

B

Incident Reporting

Real-time escalation of any health changes to relevant professionals.

Service Area

Perth Coverage

Our 24-hour discharge teams are mobile and ready to deploy across the greater Perth metropolitan region and Western Australia.

01
Perth CBD & Inner Suburbs
Rapid deployment directly from major central hospitals.
02
Northern Suburbs
Covering Joondalup, Wanneroo, and surrounding districts.
03
Southern Suburbs
Extending to Rockingham, Mandurah, and Armadale.
Perth Skyline
Ambulance in Western Australia
Knowledge Base

Frequently Asked Questions

What is the Hospital Discharge Program at Caring Hearts Perth?
It provides rapid coordinated transitions from hospital to home. We work with discharge planners to ensure participants receive safe 24-hour complex support immediately upon leaving the hospital.
How quickly can you respond to a referral?
We acknowledge all hospital discharge referrals within 4 business hours and can commence 24-hour complex support within 24 to 48 hours of referral in most cases across Perth.
What does 24-hour complex support include?
It includes active overnight care, medication management, complex personal care, behaviour support, health monitoring, and clinical liaison to ensure stable recovery.
Who can make a referral?
Referrals are accepted from hospital discharge planners, social workers, support coordinators, allied health professionals, families, and NDIS participants across WA.
Make a Referral

Coordinate a Discharge Today.

Our intake team is on standby to process hospital discharge referrals and arrange immediate complex care across Perth.

📞
24/7 Urgent Line
1800 844 995
Discharge Referrals
referrals@caringhearts.com.au
Provider Status

We are a fully Registered NDIS Provider delivering High-Intensity Daily Personal Activities and Complex Support across Western Australia.

Secure Referral Form

Submit details for a pending hospital discharge. We respond within 4 business hours.

Your information is transmitted securely and handled with strict medical confidentiality.