STARTING YOUR NDIS SUPPORT
Once the NDIS has been rolled out in your area, and you have been approved for NDIS, you can begin to look for a provider for your services, known as ‘supports’. Under the NDIS, you have control over your plan, and the supports you are receiving. This includes what supports you want to receive, when you receive them, where you receive them, and the provider that you want.
Creating your plan
During your planning session with the National Disability Insurance Agency (NDIA), you will discuss your goals and decide which supports you want to include in your plan. These might include:
• Supports from family, friends, mainstream services, and community groups
These supports are either free or funded by sources other than NDIS, such as Medicare
• NDIS supports
These are the supports that NDIA have found to be ‘reasonable and necessary’ to help you live an ordinary life. You will be provided a budget for a support category, which links to a specific area of your life
Each support category contains a number of services that you can choose from to help achieve your goals. You can use your budget for any of the services within that support category, but you are unable to use this budget for services within another support category. In some cases, you may be approved for a specific support (rather than a category). In this case, you will need to use your budget for this specific service only
Managing your budget
There are four ways that you can manage your NDIS plan budget.
4. Transport payments
If you have a transport budget, it is possible to set up automated payments from the NDIA into your nominated bank account Managing your plan and supports.
Your provider will send you with a monthly statement of your services, so you can keep track of what you have been receiving. You can also check the record of your supports on the my place participant portal.
If your needs change, your provider will discuss other services that might suit you better within your existing budgets, or help you to request a plan review by the NDIA to change the budgets you have been approved for.