1800 844 995
Head Quarter
Suite 6.18, 101 Overton Rd, Williams Landing, VIC 3027


Once the NDIS has been rolled out in your area, and you have been approved for NDIS, you can begin to look for a provider for your services, known as ‘supports’. Under the NDIS, you have control over your plan, and the supports you are receiving. This includes what supports you want to receive, when you receive them, where you receive them, and the provider that you want.

Creating your plan

During your planning session with the National Disability Insurance Agency (NDIA), you will discuss your goals and decide which supports you want to include in your plan. These might include:

• Supports from family, friends, mainstream services, and community groups
These supports are either free or funded by sources other than NDIS, such as Medicare

• NDIS supports
These are the supports that NDIA have found to be ‘reasonable and necessary’ to help you live an ordinary life. You will be provided a budget for a support category, which links to a specific area of your life

wheelchair caring hands

Support categories

Each support category contains a number of services that you can choose from to help achieve your goals. You can use your budget for any of the services within that support category, but you are unable to use this budget for services within another support category. In some cases, you may be approved for a specific support (rather than a category). In this case, you will need to use your budget for this specific service only

Capital Support

• Assistive technology
• Home modifications

Core Support

• Assistance with daily life
• Transport
• Consumables, including translation and interpreting
• Assistance with social and community participation

Capacity building supports

• Coordination of supports
• Improved living arrangements
• Increased social and community participation
• Finding and keeping a job
• Improved relationships
• Improved health and wellbeing
• Improved learning
• Improved life choices
• Improved daily living

Cost of Support

The NDIA publishes a price list, which sets out the cost of each support.
This is the cost of services, no matter which provider you choose. The price list is updated once a year around July and lasts for 12 months. In some cases, the cost of a support may not be fixed, and your chosen provider will provide you with a quote that the NDIA will approve.